About the Role
Customer Service Representative - Alternative Packaging (m/f/d) - Full Time - Dubai Office
Your New Challenge at Start-Packaging in Dubai:
As a Customer Service Representative, you will not only represent our company to customers and sales partners but also actively contribute to our success. In your role, you will:
- Independently create and proactively follow up on offers, utilizing your ability to identify and seize opportunities.
- Support Key Account Managers in all their activities, ensuring a seamless operational flow and enhancing customer satisfaction.
- Earn a compensation package that is both fixed and success-oriented, offering you a direct share in the success of your work.
- Collaborate autonomously with our suppliers in Europe and Asia, showcasing your talent in international communication and business relations.
- Possess knowledge of additional languages, opening up further opportunities in our global business environment.
- Have the opportunity for excellent career development, potentially leading a team in the field of alternative packaging.
Your Profile:
- Completed degree or commercial education with relevant additional qualifications.
- Several years of professional experience in customer service or internal sales, specifically related to alternative packaging materials.
- Team spirit, flexibility, and a confident working manner.
- Fluent in English; additional language skills are a plus.
Your New Employer: Start-Packaging
- A company driving innovation and customer orientation in the packaging industry.
- A dynamic work environment with strong growth and development potential.
Your Workplace:
- Initially based in Dubai, with the future establishment of our new office in the city. We offer flexible working hours and the option of working from home.
Your Benefits:
- Professional development and real career opportunities.
- Flexible working hours and home office options.
- Performance-based remuneration and attractive additional benefits.
- A work environment that supports and values your development.
Start-Packaging and Equal Opportunities:
- Committed to diversity and equal opportunities. Applications from all members of society are welcomed.
Your Way to Us:
- We look forward to receiving your detailed application, including your resume, cover letter, salary expectations, and possible start date.
- For more information and contact details, please visit our career page.
Contact for Queries:
Norbert Jacobsen
norbert.jacobsen@start-packaging.com
Data Protection:
Your personal data will be handled confidentially. More information on data protection practices can be found on our website.
Requirements
Requirements for the Customer Service Representative Position - Alternative Packaging, Dubai Office
Educational and Professional Qualifications:
- A bachelor's degree in Business Administration, Marketing, or a related field, or equivalent vocational training with relevant specialization.
- Proven experience in customer service or internal sales, particularly with a focus on alternative packaging materials.
Key Skills and Experience:
- Customer Support: Ability to effectively support Key Account Managers, ensuring seamless collaboration and customer satisfaction.
- Offer Creation and Follow-up: Strong skills in independently creating and following up on offers, with an acute ability to identify and capitalize on opportunities.
- Supplier Collaboration: Experience in working autonomously with suppliers, particularly within Europe and Asia, showcasing strong international communication and business relationship skills.
- Language Proficiency: Fluent in English, with additional language skills being beneficial, to cater to a diverse international clientele.
Personal Attributes:
- Adaptability and Flexibility: Capable of adapting to changing environments and responsibilities, with a flexible approach to work.
- Team Spirit: Demonstrated ability to work effectively within a team, contributing positively to team dynamics and company culture.
- Communication Skills: Strong verbal and written communication skills, essential for customer interactions and internal collaboration.
- Confidence and Professionalism: Confident in approach, able to handle customer queries and issues with professionalism and tact.
Additional Requirements:
- Understanding of the Dubai market and the broader MENA region, especially in relation to alternative packaging solutions.
- Willingness to engage in continuous learning and development to stay abreast of industry trends and practices.
About the Company
About Us - Start-Packaging
At Start-Packaging, we blend tradition with innovation. Since our inception, we have evolved into a leading provider in the packaging industry, known for our creative, sustainable, and customer-oriented solutions. Our goal is to revolutionize the packaging industry through advanced technologies and environmentally friendly practices.
Our team, consisting of dedicated experts, is the cornerstone of our success. We foster a culture of openness, creativity, and continuous learning. Here, everyone has the opportunity to develop personally and professionally as we collectively shape the future of packaging technology.
As a company, we place great value on sustainable business practices. Our mission is not only to meet the needs of our customers but also to make a positive contribution to environmental protection. We are proud to offer products and services that are both economically efficient and ecologically responsible.
Start-Packaging stands for innovation, quality, and sustainability. We believe that our work goes far beyond just creating packaging - it contributes to shaping a better, more environmentally conscious future. As a part of our team, you contribute not only to the success of the company but also to a more sustainable world.